Shipping & Delivery

Free Delivery

Free delivery on rugs & accessories on orders over $1,200* (excl. flooring boards). Orders under $1,200 are charged based on your delivery postcode and order size.

* Flooring boards (timber, laminate & hybrid) are excluded from the free delivery threshold and are subject to separate freight rates based on your location.

Processing & Dispatch

Once your order is confirmed, we prepare and dispatch based on stock availability.

Available Stock
2–3 Business Days

Items currently in stock are picked, packed, and dispatched within 2–3 business days of your order being confirmed.

Backorder
ETA 2–4 Weeks

Backordered items are dispatched as soon as they arrive at our warehouse. We will keep you updated by email throughout the process.

Please note — ETA is indicative only. The estimated time of arrival is provided for reference purposes only. While we make every effort to meet the ETA, the actual arrival may vary and could occur earlier or later due to factors such as supply shortages, shipping delays, or other unforeseen circumstances.


Shipping Coverage

Delivery zones vary by product type. Please see the applicable region below.

Flooring Products

Timber  ·  Laminate  ·  Hybrid
  • New South Wales (NSW)
  • Victoria (VIC)
  • Australian Capital Territory (ACT)
  • Queensland (QLD)

All Other Products

Rugs  ·  Accessories & more
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Australia-Wide

We deliver rugs and accessories to all states and territories across Australia, including metropolitan and regional areas.


Have a Delivery Question?

Our courier partner details and specific delivery rates are currently being finalised. For any shipping enquiries, our team is happy to help.

Contact Us